Quality Management

We are committed to providing services and products that meet or surpass our customer’s requirements and in an effort to maintain our past successes and to comply with market forces we have completed a programme to develop and maintain our Quality system.

Devenish have a number of accreditations. Our management system is accredited to BSEN ISO 9001:2000 by SGS since 5th December 1994. Some of the requirements for this are:

Procedures to cover all key processes in the business
Monitoring processes to ensure they are effective
Keeping adequate records
Checking output for defects, with appropriate and corrective action where necessary
Regularly reviewing individual processes and the quality system itself for effectiveness
Facilitating continual improvement

As part of our proactive approach to compliance our working procedures are audited at least annually by our 19 strong team of internal auditors, and our management review is carried out twice a year.

Devenish has also been UFAS accredited since 2001. This scheme is based on HACCP principles which are an internationally recognised system of hazard analysis. We use this in conjunction with good manufacturing practices and personal hygiene programs.