Export Administrator

Based in Belfast, we are a leading provider of environmental, animal and human health solutions and a key influencer in driving health and sustainability throughout the food chain. Devenish has four manufacturing sites in the UK and four in the United States, from where they supply innovative nutritional solutions and technical expertise to producers through the farm, feed and food industry in the UK, Ireland, Europe, Africa, Middle East, Australasia, Latin America, and the USA.

The Role

Reporting to the Customer Service Manager All Markets, the successful candidate will work within a fast-growing division of the business to process orders, produce and provide shipping documentation to cover all payment terms for multi modal shipments, interact with internal and external customers and be a key team member of the team. They will also be required to complete paperwork of the highest standard for registration dossiers. This is an excellent opportunity for a self-motivated person who is looking for a new challenge that offers career and personal fulfilment.

Responsibilities include:

• To deliver best in class standards and to promote a culture of excellence in a fast-moving environment.
• Responsible for creating all order administration and documentation in a professional and efficient manner from receipt of order through to payment.
• To be an expert in understanding and producing paperwork for Letters of Credit.
• Liaise effectively with internal departments and customers to ensure all business requirements are met at an exceptional level.
• Ensure company compliance with tariff codes, import duties and required documentation for target markets
• Work as part of a team to effectively and efficiently provide customer service with logistical requirements by managing shipments from loading to unloading to minimise risk and costs.
• Complete registration dossiers and all tasks associated with compiling these dossiers.
• To maintain and record monthly KPI data for the order and registration admin function.
• Contribute to the continuous development of the processes of Export Logistics and Administration needed to continue the company’s ambitious growth plans.

Essential Criteria:

• Minimum 2 years’ experience in the export industry
• Good knowledge of International Trade Documents, such as Certificates of Origins EUR1s etc
• Excellent written and verbal communication skills with the ability to communicate effectively at all levels
• Excellent organisational and time management skills, with the ability to prioritise effectively and work under pressure
• Have exceptional customer services skills
• Highly motivated
• Strong interpersonal skills
• Strong IT skills including standard Microsoft packages
• Full driving licence and access to a car

Desirable Criteria:

• Third level or Courses taken in International transport/logistics
• Experience in the Agri feed industry
• Second Language
• Knowledge of registration processes and completion of documentation for registration dossiers.

What we offer:

• Based in Belfast or within the Widnes area
• 37.5 hour week
• Competitive salary based on experience
• Company matched pension scheme
• Life Assurance
• Training and development opportunities
• Corporate Health Cash Plan and Employee Assistant Programme
• Westfield Rewards
• Refer a friend scheme
• Cycle to Work

The Devenish Group is an Equal Opportunities Employer and welcomes applications from all sections of the community.